Last modified: Jan 15th, 2016
These Terms of Service (the “Agreement”) is a binding contract between you and Primegram, Inc (the “Company”). By accessing Primegram or making any purchase from the Company, you agree to be bound by this Agreement in total. By accessing Primegram or buying any of those Primegram Services, you indicate your acceptance of this Agreement and its terms and conditions. Further terms and conditions may apply to other areas of the website or particular negotiations or content published on the website, in combination with the actual terms and conditions of Service Agreement. Primegram retains the right to make adjustments to the Agreement at any time. Clients who use the Primegram agree to stick to any change or modification and therefore are bound to the modified Terms of Service Agreement. The current revision date of the Terms of Service is listed above.
Primegram provides certain services, including social media, digital marketting services (collectively, the “Services”). By purchasing any Services, you agree to pay the indicated purchase price and further agree that (a) you have the authority make such a purchase, (b) you have the authority to use or access the social media account linked to the purchase, and (c) you will not use the Services for any fraudulent or illegal purpose whatsoever. You acknowledge and agree that all sales are final and that refunds will only be offered in accordance with the terms of this Agreement and the Refund Policy posted on Primegram. Other refunds will only be granted in the sole discretion of the Company.
All content, including text, images, sound, video, and code (collectively, the “Intellectual Property”) found throughout Primegram is the intellectual property of the Company and is protected by copyright, trademark, and any and all other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. .
LIMITATION OF LIABILITY
Under no circumstance shall the Company be responsible for any damages, liabilities, or losses, whether sounding in contract, tort, or otherwise, arising out of your use of Primegram or the Services. You understand and acknowledge that your use of the Services is at your own risk. You accept if any activity done by you leads to loss and damage to Primegram you be responsible & we reserve right to take appropriate actions in our sole discretion.
You agree to indemnify, defend and hold harmless Primegram from any claim arising out of, relating to, or connected with your use of Primegram or the Services. You must also indemnify, defend, and hold the Company harmless based on any claim alleging facts that, if true, would constitute a breach of this Agreement.
You agree to solely use the website for lawful purposes, and not to compromise the security of the website ,not do any activity which leads damage or harm to Primegram directly or indirectly, render it inaccessible to others or cause damage to the content, service or website. As a user you agree to refrain from any action that may add, subtract or modify the content of the site. You agree to refrain from accessing content without permission and will not use the website in any way other than the way it is intended.
The company shall keep confidential any information you submit to the Company as it relates to the processing of any order for Services. Any other material or information sent to the website will be considered non-confidential. You hereby grant the Company the royalty free irrevocable permission to use, display and distribute in whole or in part, the submission in any manner it sees fit.
CORRECTION OF INACCURACIES
Primegram reserves the right to correct any errors or inaccuracies in the content on the website, or to change and update the content at any time without giving prior notice. However, Primegram does not guarantee that errors, inaccuracies or omissions will be corrected immediately.
This Terms of Service Agreement with Primegram constitutes the entire agreement between all parties with respect to the subject matter hereof.
TERMINATION OF SERVICE
The term of this Agreement will begin upon Primegram’s acceptance of your job order and will end when terminated by either party. If Primegram determines, in its sole discretion, that you are abusing, damaging or doing any harm in any way, we reserve rights (without limiting any other rights or remedies available to it) withdraw your participation and withhold any amount.
You may not run other marketing campaigns while your Primegram marketing campaign is running. We use public statistics to measure the results of our campaign, which other campaigns may interfere with. If you do run other marketing campaigns simultaneously with Primegram’s marketing campaign, then you agree that the Company is responsible for every fan, follower, view, comment, like, visit, and/or vote that you gain during the duration of your Primegram marketing campaign. Refill Guarantee will not be provided for such orders. We will not be held responsible for any furthur issue arising from such orders.
ISSUES OR COMPLAINTS
If you face any issue or have any complaint related to our website. you must create a support ticket or send us the matter by email or in skype conversation.You must not post any issue related to Primegram in any third party websites.
We cannot and do not make any guarantees about how long your marketing campaign will take to successfully complete. Any time frames mentioned on the Primegram website (and its subdomains), by Company employees, in any chats, emails, phone conversations, or any other correspondence is not a guarantee of how long it will take the marketing campaign to successfully finish. Any estimate provided by the Company regarding how long a marketing campaign may take to successfully finish is simply a guideline designed to help our customers plan ahead.
By signing up for Primegram’s services, you agree that Primegram reserves the right to pause your campaign for any reason and without any notice. It is always our goal to deliver your order as quickly and safely as possible; however, there may be certain circumstances such as a page actively losing followers or an upgrade performed to a Social Network that may make pausing your campaign necessary. Pausing a campaign does not make you eligible for any partial or full refunds.
You may not change, modify and/or remove your account, username, photo and/or video while your Primegram marketing campaign is running. Doing so may make your account, photo and/or video inaccessible and cause an interruption of our service. You agree that any changes, modifications and/or removal of your account, username, photo and/or video without prior notice and approval from Primegram, will make your affected order(s) subject to terminations and ineligible for any type of refund.
SOCIAL MEDIA ACCOUNTS
The company shall in no way be liable for any accounts, photos, videos, and/or tracks and that are removed due to our services being implemented or your interaction with Primegram. It is nearly impossible to determine why social media account providers suspend or delete accounts or content. All purchases of Services are made at your own risk. Due to this we cannot refund after services have been completed if this has occurred to an account/content.
OVER-DELIVERY OF SERVICE
Primegram may over-deliver the Services it guarantees, including but not limited to delivering extra followers or subscribers than ordered. This over-delivery amount (“Extras”) should be considered a buffer, in the event of a small loss of followers or subscribers. Extras are not covered by the Company’s Retention Guarantee and Extras are not eligible for replacement in the case of a loss that is equal to or less than the over-delivery amount.
Primegram.com is Offering Intangible goods such as Social Media Marketing (SMM) Services so we do not provide refunds. Only in case if we fail to complete any order, Order Cancellation & Refunds will be made the refunded funds will be available in the User Balance. If you need refund from the balance you have in to Boostden. you must to create a support ticket firstly & pay the refund processing fees that we quote.